top of page

This privacy policy describes how Babysitters Of Boulder LLC and Babysitters Of Colorado LLC (collectively, "Us," "We," or the "Agency") collects, uses, and discloses Your Personal Information when you visit our Website, your Account, or when you make a purchase through our Website. 

 

Last updated on: June 12, 2023.

CONTACT, QUESTIONS, CONCERNS or COMPLAINTS

We understand that the privacy of your family, your children, and your home is of utmost importance. After reviewing this policy if you have additional questions about our privacy practices, or you would like to submit a complaint, please contact us by e-mail at help@babysittersofboulder.com.

DEFINITIONS

The following terms have been defined for the purposes of this Privacy Policy:

  • Account: the password-protected online dashboard where a user can request services, maintain or update information, and where approved contractors with Babysitters Of Boulder LLC can view service requests and update their account information. 

  • Personal Information: all information contained within your Account, such as name, family information, address, email address, phone number, date of birth, work history (in the case of applications), documents, signature(s), and method of payment on file; all the information collected about You such as cookies, preferences, and/or interaction with our Website.

  • Account Login: https://babysittersofboulder.enginehire.io/login/230

  • Website: https://www.babysittersofboulder.com/ and/or https://babysittersofboulder.enginehire.io/login/230

  • Users: any person over the age of 18 who has an Account with us or who is an authorized representative of our service providers

BASIS for COLLECTING PERSONAL INFORMATION

When you visit our Website or your Account, We, or internet servers, may collect certain information about your device, your interaction with the Website, and/or information necessary to process your purchase(s). We may collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information." See the list below for more information about what Personal Information we collect and why.

  • Device information

    • Purpose of collection: to load the Website accurately for You, and to perform analytics on Website usage to optimize our Website.

    • Source of collection: Collected automatically when you access our Website using cookies, log files, web beacons, tags, or pixels.

    • Disclosure for a business purpose: shared with our payment processor, Stripe, and our booking software provider, Enginehire.

    • Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Website.

  • Service Request and/or profile information

    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, provide you with invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and to provide you with relevant information or advertising that We think would be helpful to You, relating to our services.

    • Source of collection: collected from You.

    • Disclosure for a business purpose: shared with our payment processor, Stripe, and our booking software provider, Enginehire.

    • Personal Information collected: name, billing address, physical address, childcare service address (if not Your physical address), payment information (including credit card numbers, ACH information, Venmo handle, Zelle payment information, email address, and phone number.

NO USE BY MINORS

All Account users are required to be age 18 or older, including our staff, providers, contractors, administrators, clients, and vendors. Use of our Website or any Account is not intended for individuals under the age of 18. Personal information collected inside a password-protected Account is intended to be used for the sole purpose of matching a client with a provider who possesses the necessary experience to care for a child's age group and special needs, if any. We do not intentionally share this information with anyone else for any reason. If You are the parent or guardian and believe your child (minor) has provided Us with Personal Information, please contact Us at help@babysittersofboulder.com to request deletion.

CONCERNS REGARDING BREACH OF PRIVACY or PASSWORD

Please contact Us immediately at (303) 749-1168 or at help@babysittersofboulder.com if you believe that your account may have been hacked or compromised or if you believe that your password has been leaked. 

SHARING PERSONAL INFORMATION

We share your Personal Information with our service providers and authorized vendors, such as Stripe and Enginehire, for the sole purpose of providing our services to You per your request and for fulfilling our agreements with You, as described in our terms & conditions (for clients, here: https://www.babysittersofboulder.com/policies and for contractors, here: https://www.babysittersofboulder.com/standard-code-of-conduct). For example:

  • We use Stripe to facilitate secure online purchases by credit card, debit card, ACH, or wire transfer. You can read more about how Stripe uses Personal Information here: https://stripe.com/privacy.

  • On occasion, we may use Zelle or Venmo to facilitate your online purchase. You can read more about how Zelle uses your personal information here https://www.zellepay.com/legal/legal-and-privacy and how Venmo uses your personal information here: https://venmo.com/legal/us-privacy-policy/

  • We use Enginehire online booking software to enable convenient online booking and to facilitate ease of use and maintenance of your user account. You can read more about how Enginehire uses Personal Information here: https://enginehire.io/privacy/. 

  • We use a third party vendor, Checkr, compliant with the Fair Credit Reporting Act (FCRA) to process background checks and DMV records. You can read more about how Checkr uses Personal Information here: https://checkr.com/privacy-policy. 

  • We use a third party vendor, Turn, compliant with the Fair Credit Reporting Act (FCRA) to process background checks and DMV records. You can read more about how Turn uses Personal Information here: https://getturn.io/privacy/. 

  • We may share your Personal Information to comply with applicable laws and regulations, when ordered to respond to a subpoena to produce information, search warrant, or other lawful order for information we receive, or to otherwise protect our rights.

SELLING PERSONAL INFORMATION 

We do not sell your Personal Information.

ADVERTISING and ANALYTICS

We may use analytics of your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of value to You or to potential customers like You who might also benefit from our services. For example:

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

If desired, You can opt out of some common targeted advertising platforms, or adjust your ad settings, through:

Some platforms allow you to customize your ad experience, to hide ads you do not want to see, and/or to report ads. 

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Website. The Website uses a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make the browsing experience better by allowing the Website to remember a user's actions and preferences (such as login and region selection). This means the user does not have to reenter this information each time the user returns to the website or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Some browsers automatically accept cookies, however you can choose whether or not to accept cookies through your browser controls which are often found in your browser’s tools or preferences menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help section or online.

Additionally, blocking cookies may not completely prevent how we share information with third parties. To exercise your rights or for information regarding how to opt-out of certain uses of your information, please see the Advertising and Analytics section above.

DO NOT TRACK

We would not alter our data collection and usage practices if we were to detect a "do not track" signal from your browser because there is no consistent industry understanding of how to respond to “do not track” signals. Browsing on a private setting may help you to reduce tracking.

USING YOUR PERSONAL INFORMATION

We use your Personal Information to provide our services specifically to You, which includes fulfillment of your service request(s), processing payments, notifications and/or reminders of upcoming services, changes to a service request, information regarding our policies, and to update You regarding services, events, blogs, newsletters, offers or products.

RETENTION

When you place an order through the Website, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

PRIVACY POLICY

Image by Kelly Sikkema
Children will not remember you for the material things you provided but for the feeling th
Image by Chayene Rafaela
Image by Leo Rivas
bottom of page